Please Note all orders are made in INDIA, Dispatched from INDIA . All orders are DDU (Except India)
What taxes or fees should I expect to pay for orders delivered outside of India, and who is responsible for these charges?
For orders delivered outside of India, customers are responsible for paying any customs charges, taxes, or additional duties that may apply.
- Prices listed on Janyas Closet’s website do not include any import duties or sales tax on orders delivered outside of India.
- As the recipient of the order, you must pay any necessary fees to release your order from your country's customs authorities.
- Janyas Closet has no control over these charges and cannot predict what they may be.
- Customs policies vary widely from country to country, so it's best to contact the local customs office or their website for further information.
- When you place an order on Janyas Closet's website, you are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.
- Customers are responsible for any customs charges, taxes, or additional duties that may apply for orders outside India.
- Our prices do not include any import duties or sales tax for orders outside India.
- As the recipient of the order, you are responsible for paying any necessary fees to release your order from your country's customs authorities.
- JANYAS CLOSET has no control over these charges and cannot predict what they may be.
- Customs policies vary widely from country to country, so we recommend contacting the local customs office or their website for further information.
- The bill will be provided with the package, showing the total invoice value, as we receive payment directly in the bank and cannot manipulate bills.
- When you order from janyascloset.com, you are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.
Are there any duties and taxes?
For customers within India, all prices specified on the website are inclusive of Indian taxes and VAT.
For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees, or local taxes. JANYAS CLOSET will not reimburse these expenses. It is necessary to pay these in order to release your order from customs.
What happens if I fail to pay local taxes for my shipment?
- If the customer fails to clear or fulfil the local customs requirements within 5 days from the date of arrival at the destination, the shipment will automatically be returned to the origin.
- If duty, taxes/VAT are levied, the customer has to pay for delivery.
- If the consignee fails or denies to pay customs charges or any import fees, we reserve the right to instruct the delivery partner to ask to destroy the parcel kept on hold by the customs authorities of the receiving country to avoid any extra charges on us.
- We will notify the customer in such a scenario and take necessary steps to answer the authorities accordingly, but we will not refund any amount of purchase made in such cases.
- In case of failure to clear or fulfill local customs requirements, the actual charges charged by the shipping company will be cut from the amount paid by the customer or adjusted from the purchase made by the customer.
- Please note that the title and risk of all products ordered by you and delivered to you shall pass on to you upon your receipt of the delivery thereof.