Janyas Closet Luxe Starlight Lavender Selena Gown* Add to Wishlist

We have a 48 Hours return policy *, which means you have 48 Hours after receiving your item to request a return only on Eligible Return Category*

We do not offer refunds. 

We accept returns and exchanges for STORE CREDIT or EXCHANGE purposes only for standard sizes*

Requests must be made within 48 hours of receiving the order via team@janyscloset.com with return id order number.
Approved returns/exchanges are subject to RESTOCKING FEES: 15% for deliveries in India, 25% for deliveries outside India.

Returns must be authorized and shipped within a specific timeframe of 3 days from the receipt of the original order.

Strictly NO REFUND POLICY
We do not offer refunds. Store credit issued must be used within 6 months

All Return Shipping costs / Rto Cost are the customer's responsibility, and we do not bear any expenses.

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Size & MRP vary by selected length
We offer custom measurements, but the maximum length will be in line with the measurements specified in the customization guide. As our outfits are made to order and are bias-cut, we can only adjust the length within the range stated for that specific age or size customization. 

Hair Accessories:
As a part of our commitment to complete your look, we include free hair accessories with your order. Please know that we select these accessories to match your outfit and can't fulfill specific requests for different styles.

Custom Measurements:
If you delay providing your custom measurements, your order may also be delayed. Unfortunately, we can't give refunds or cancel orders if this happens because we start working on your order right away after you place it. The delivery time starts once we get your measurements.

Order Notes:
We encourage you to use the "Order Notes" during checkout if you have any questions or special requests. This helps us assist you better.

Important Contact Information:
Please make sure the WhatsApp contact number is correct. If you use different addresses for measurements and delivery, let us know in the "Order Notes" during checkout. This helps us avoid any confusion.

Screen Variations:
Colors and details may look slightly different on your screen due to factors like screen settings and lighting. We do our best to show accurate colors, but remember, this can happen when shopping online.

Handmade Excellence:
Our products are handcrafted, making each one unique. So, there might be small differences in color, size, or design. These differences show the craftsmanship behind our products.

Printed Dresses :

Please note that our printed outfits are created using a continuous print technique, which means that the placement of the print may vary from garment to garment. We are unable to guarantee that specific elements of the print, such as a large flower on the collar or or front , will be present in the same way as on the model. The print placement can vary based on the garment's cut, and we cannot specify where certain elements of the print will appear.